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Concepts in Disaster Medicine

Rethinking Volunteer Management Using a Centralized Volunteer Staging and Training Area

Eric Aakko, MS, CHES, Nathan Weed, MPH, DrPH, Richard Konrad, BA and John Wiesman, MPH

Address correspondence and reprint requests to Eric Aakko, CDPHE, 4300 Cherry Creek Dr, S (A-5), Denver, CO 80246 (e-mail: eaakko{at}state.co.us).

Public health agencies simply do not have enough trained staff or volunteers to effectively respond to a large-scale disaster. Training volunteers "off the street" will be crucial—but time consuming—in a public health emergency. A centralized volunteer staging and training area can help to efficiently register, credential, and conduct just-in-time training of volunteers, while reducing stress, confusion, traffic congestion, and security issues at various mass dispensing clinics.

Key Words: volunteer management • just-in-time training • point of dispensing • mass clinics